They know how to build customer loyalty. Source: Harvard Business Review – Amit Sharma
HBR Presents: After Hours
Harvard Business School professors and hosts Youngme Moon, Mihir Desai, and Felix Oberholzer-Gee discuss news at the crossroads of business and culture. In this episode, they analyze the current food delivery wars and garner some lessons in crisis management from Boeing. “After Hours” is part of HBR Presents, a new network of business podcasts curated […]
Rupert Murdoch, the NFL, and the Negotiation That Remade TV
The deal turned Fox into a powerhouse. Source: Harvard Business Review – James K. Sebenius
You Don’t Have to Be CEO to Be a Visionary Leader
People want to know what they’re working toward and why. Source: Harvard Business Review – Ronald N. Ashkenas
Food Delivery Wars and Boeing’s Crisis Management
Youngme, Felix, and Mihir discuss the food delivery war between DoorDash, Uber Eats, Grubhub, and others. Then they evaluate Boeing’s crisis management performance in the wake of two recent air disasters. Source: Harvard Business Review –
The Strategy Question at the Center of Lyft’s IPO
Why are some networks so much more profitable than others? Source: Harvard Business Review – Walter Frick