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Boeing’s response to the 737 Max crisis confused and frightened people, making it hard to believe its apologies, experts say

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Stephen Brashear/GettyImages; Yutong Yuan/Business Insider Boeing’s response to the two fatal crashes of its 737 Max planes was marked by delayed apologies and confusing messages, according to experts, analysts, and lawyers who talked to Business Insider. This likely deepened mistrust in Boeing rather than winning it back as the company is aiming to do, they […]

Boeing’s response to the 737 Max crisis confused and frightened people, making it hard to believe its apologies, experts say

By

Stephen Brashear/GettyImages; Yutong Yuan/Business Insider Boeing’s response to the two fatal crashes of its 737 Max planes was marked by delayed apologies and confusing messages, according to experts, analysts, and lawyers who talked to Business Insider. This likely deepened mistrust in Boeing rather than winning it back as the company is aiming to do, they […]

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