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- Apple is launching a free repair program for a small number of its 2018 MacBook Air laptops that are affected by a logic board problem that could result in power issues, according to 9to5Mac.
- Documents obtained by the publication don’t elaborate on the issues affected consumers may experience other than saying power issues may occur.
- The report comes after Apple launched a voluntary recall for older MacBook Pro laptops and repair programs for laptops with its butterfly keyboard.
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A very small number of Apple’s 2018 MacBook Air laptops are suffering from a problem with the main logic board that could result in power issues, according to a report from 9to5Mac.
Apple Stores and authorized repair staff have been told to fix affected models at no cost, the firm said in a note obtained by 9to5Mac. The faulty logic boards are said to have been found in a small number of 2018 13-inch Retina MacBook Air models with specific serial numbers, and the company will contact users impacted by the issue, the report says. The program will last for four years from the owner’s original purchase date, according to the report.
The documents obtained by 9to5Mac don’t say precisely which problems users with affected logic boards will experience beyond stating that symptoms could include power issues.
An Apple representative did not immediately respond to Business Insider’s request for comment.
The report comes after Apple launched a few other exchange and repair programs to remedy issues impacting certain Mac laptops. Most recently in June, the firm announced a voluntary recall of a limited number of 15-inch MacBook Pro units sold between September 2015 and February 2017 over concerns that the devices could overheat and pose a safety risk.
At the end of May, it expanded its Keyboard Service Program to cover all laptops with the firm’s newer butterfly key mechanism across its MacBook, MacBook Pro, and MacBook Air line following customer complaints. The company also launched a program for its 2016 13-inch MacBook Pro around the same time for units impacted by an issue that causes the display backlight to show vertical bright areas across the bottom of the screen, a problem that became known as "Flexgate."
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