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- Like other employees in the hospitality industry, cruise ship workers are tasked with making guests as happy as possible.
- That means workers can’t always be honest with passengers about their behavior or about the realities of working on a cruise ship.
- Business Insider asked current and former cruise ship workers what they wish they could tell passengers but can’t.
Like other employees in the hospitality industry, cruise ship workers are tasked with making guests as happy as possible.
That means workers can’t always be honest with passengers about their behavior or about the realities of working on a cruise ship, which can be a grueling experience.
Read more: Cruise-line workers reveal the grueling schedules they must keep while on the job
Business Insider asked current and former cruise ship workers what they wish they could tell passengers but can’t. Seven current and former employees responded with insights into their jobs or advice for passengers who might not think about the demands placed on workers. Each requested anonymity due to a fear of reprisal from his or her current or former employer.
These are eight things current and former cruise ship workers wish they could tell passengers but can’t.
Have you worked on a cruise ship? Do you have a story to share? Email this reporter at mmatousek@businessinsider.com.
Don’t ask annoying questions
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A contractor who has worked for Norwegian Cruise Line said questions like "Where do you live?" and "Are you always on the ship?" are annoying.
Don’t get too rowdy
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"Most of the guests were genuinely nice people, but there were a few who took the ‘being American’ thing a little too far," a former Seabourn Cruise Line employee said. "They were raucous and got way to drunk each night, so it would have been nice to slap the privilege out of them, but unfortunately, we weren’t allowed to strike the guests."
Be kind
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It’s important to have a good attitude toward cruise ship workers, a former Carnival Cruise Line bar waitress said.
"You never know how physically, emotionally, and mentally tired a crewmember can be," she said.
See the rest of the story at Business Insider
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Source: Business Insider – mmatousek@businessinsider.com (Mark Matousek)